If you have chosen the wrong size or would prefer a different piece of jewellery an online exchange is easy!
Simply, add a note to your parcel with the product code for the item you would like to exchange it for.
If the item you prefer is the same value, we will do a swap. If it is less, we will refund the difference back to you.
If it happens to be more, we will add store credit to your John Greed Account to the value of your returned item.
If you don’t have a John Greed Account, we will create one for you. This will allow you to purchase the item you would like
at your leisure using the store credit & paying the difference using your preferred payment method.
To return your item, please follow the returns instructions from step one.